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Technical FAQ MyScript Notes 2.2

The MyScript Notes application

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What is MyScript Notes?

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What is MyScript Notes Lite?

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I tried out MyScript Notes and have decided to buy it - what do I do?

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What types of files can I open with MyScript Notes?

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Which devices are compatible with MyScript Notes?

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I have some old handwritten paper documents that I want to scan and convert:
can I use MyScript Notes for this?

Installation troubleshooting

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I have installed the Japanese version of MyScript Notes on my English Windows. I am having display problems in the application: what is going wrong?

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Can I install MyScript Notes on a Macintosh?

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If I log in under a different name, I can't seem to open MyScript Notes - why not?

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My hard disk crashed and I have lost my registration key for MyScript Notes - what can I do?

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I have an IBM CrossPad and Windows XP. I am not able to upload my data from the pad. How can I get my data into MyScript Notes?

Note conversion

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My document contains only text: which conversion mode should I use?

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If my document contains shapes and drawings, can I use Rich Text mode?

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I don't quite understand how to edit text converted in Graphics & Text mode.

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How do I change the mode used for converting text?

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I have some text written in another language/isolated shapes in the middle of my document: how can I convert this?

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I have noticed that sometimes two single words have been joined together in the conversion result. How can I avoid this?

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There is a section in my notes that I don't want to convert; how can I exclude that section?

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Why are my notes converted automatically without giving me the chance to alter the settings used?

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If I have a diagram in the middle of my document, can I still use Rich Text mode?

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Can MyScript Notes interpret maths equations?

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Can I export directly to Excel or PowerPoint?

Editing ink

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Can you change the ink in the handwriting file?

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I have some scribbled out text in my ink file. How can I remove that?

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Can I copy and paste pieces of handwriting?

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I changed some ink in the MyScript Editor, but I don't want to keep the changes I made. Do I have to update the file?

Formatting text

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Can I highlight text with colour?

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I like highlighting text but can I change the pen colour?

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I highlighted some text in the Ink Editor but the highlighting disappeared during conversion.

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My notes contain a lot of bulleted lists: will these be converted?

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I added bullets but when I exported as a text file they disappeared.

Languages and writing styles

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What languages can I recognize?

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Can I cross out mistakes as I write?

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I have very slanted writing: will this affect conversion?

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People say my writing is impossible to read. How can MyScript Notes convert it?

Personal dictionary

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When I write my company name, it is never recognized. Can I solve this?

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Can I replace acronyms or initials with other words automatically?

Training MyScript Notes

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My version of MyScript Notes includes a MyScript Trainer program. What is this?

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Does MyScript Notes perform continuous training as I write, to better recognize my handwriting?

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When I try to do the MyScript Trainer program, I cannot get the correct amount of valid characters for the program to create my profile. What am I doing wrong?

 


The MyScript Notes application

What is MyScript Notes?

MyScript Notes is a Windows application that can convert handwirtten notes, shapes, tables and drawings into digital information ready for further use. You can use it with most major digital pen-and-paper systems, or writing devices such as graphic tablets, or handwriting capture devices.

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What is MyScript Notes Lite?

MyScript Notes Lite is an abridged version of MyScript Notes. It does not include several useful features of the full version, for example, you cannot convert shapes, tables or drawings, your personal dictionary is limited to only 30 words, and you do not have the MyScript Trainer personal handwriting profile application.

MyScript Notes Lite is supported by Pegasus, in case of licence key issue please contact PegaTech

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I tried out MyScript Notes and have decided to buy it - what do I do?

No, you don't need to download the software again. Once you have been purchased your MyScript Notes licence, you will receive a product key for MyScript Notes. Open your trial version of MyScript Notes and you will see the product registration box. Type the product key into this box and confirm. You can now use your copy of MyScript Notes indefinitely.

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What types of files can I open with MyScript Notes?

This depends on how you acquired MyScript Notes: some device manufacturers offer their own version which may have a specific list of supported formats. However, the version purchased from the Vision Objects web store supports the following (device and file format):
Logitech IO & IO2 Digital Pen (.pen)
Nokia SU-1B & SU-27W Digital Pens (.pgd & .pgc)
Maxell Digital Pen (.pgd & .pgc)
ACECAD DigiMemo (.dhw)
Pegasus NoteTaker (.pnt)
iRex iLiad (.irx)
Digital Ink Pad (.top)
Genius G-Note 7000 (.top)
Sony Ericsson Chatpen (.svg)
IBM Crosspad (.ps)
MyScript Notes native format (.notes)
Through the Ink Editor in the User Interface:
Graphic Tablets
Tablet PCs

Check the types of files you can open by using File - Open and looking in the file type list in the dialog box.

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Which devices are compatible with MyScript Notes?

The actual types of ink files you can recognize may vary depending on whether you acquired a specific version of MyScript Notes accompanying a particular device (e.g. Logitech iO pen, ACECAD Digimemo, Pegasus Note Taker etc.). See the previous point for a list of currently supported devices for the version purchased from the Vision Objects web store.
It can also accept ink made with the Ink Editor on Tablet PC and any Windows 2000 or XP touchscreen. You can check which ink files can be used by clicking the Open tool button and checking the file types listed in the drop-down list in the Open dialog box.

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I have some handwritten paper documents that I want to scan and convert: can I use MyScript Notes for this?

No. This is because of the fundamental difference between OCR/ICR and MyScript recognition.

There are 2 main ways to recognize writing: OCR and “dynamic” recognition, which is used by MyScript Notes.

Traditional OCR (Optical Character Recognition) works with bitmap images from scanned documents. When the source is handwriting this is known as ICR, or Intelligent Character Recognition. These images contain no information about how the text was written; it is only a visual representation.

On the other hand, MyScript Notes is designed to recognize writing captured by a digital pen, or a writing capture device or a graphics tablet. These devices gather information on how the text was written and this information is used for text recognition. There is no scanning process or images involved.

MyScript Notes is not OCR.
The source data is not the same and the recognition algorithms are also different. Our MyScript recognition system is incompatible with OCR type recognition.

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Installation troubleshooting

I have installed the Japanese version of MyScript Notes on my English Windows. I am having display problems in the application: what is going wrong?

This problem may occur if you do not have Windows set up to accept Asian fonts (which can happen even if you have an Asian font installed). To fix this problem, follow these steps:

  1. Open the Windows Control Panel.

  2. Go to the Regional and Language Options (this might also be called Date, Time, Language and Regional Options depending on your view)

  3. Depending on your view, you might have to click the Regional and Language Options icon.

  4. Under the Languages tab, activate the Install files for East Asian languages check box and click OK to confirm.

Another display problem may occur if you do not have the appropriate input language activated in Windows. Here too, you may have to change the regional settings in Windows before installing (or re-installing) MyScript Notes.

  1. Open the Windows Control Panel.

  2. Go to the Regional and Language Options (this might also be called Date, Time, Language and Regional Options depending on your view)

  3. Depending on your view, you might have to click the Regional and Language Options icon.

  4. Under the Advanced tab, go to the Language for non-Unicode programs frame and choose Japanese or Chinese (PRC) from the drop-down list: click OK to confirm.

One of these two workarounds should solve any Asian font display problems you are having.

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Can I install MyScript Notes on a Macintosh?

While MyScript Notes does not currently exist in a version for Mac, some customers have successfully used it on a Virtual PC setup on Macintosh (with a Mac running OS X and the Virtual PC using Windows XP).

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If I log in under a different name, I can't seem to open MyScript Notes - why not?

MyScript Notes licenses are for a single user. They are linked to your Windows account. So another user cannot use your copy of MyScript Notes if a different log in name is used.

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My hard disk crashed and I have lost my registration key for MyScript Notes - what can I do?

Just contact Vision Objects customer service and we will locate your registration details and send you another copy of your key. If you bought your copy of the software from another vendor, contact them to ask for a replacement key.

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I have an IBM CrossPad and Windows XP. I am not able to upload my data from the pad. How can I get my data into MyScript Notes?

You can open postscript files (*.ps) with MyScript Notes. While the IBM Crosspad software cannot save its ink file (*.nbk) directly as a postscript file (*.ps), you could try downloading the "Ink Manager Pro software" from the IBM website ; this tool will allow you to save your ink files as a postscript file. The information given on this web page is that the software is compatible with Windows 98-2000, but nothing seems to indicate that it will not work with your Windows XP too.

Here is the download URL:
http://www-307.ibm.com/pc/support/site.wss/document.do?sitestyle=lenovo&lndocid=LWIK-3ZYMR5

Please note that we have not actually used this solution, but in theory it works. VisionObjects assumes no responsibility for external web sites or third-party products.

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Note conversion

My document contains only text: which conversion mode should I use?

Rich Text mode converts only text: it cannot handle tables or shapes or freehand drawings. Any elements like this that appear in the document will be treated as text. In Rich Text mode you can add much more formatting to your text directly in the MyScript Notes window: it works like a rich text editor. You can add bullets, change the text size, add bold, italics or underlining, change the text colour etc.

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If my document contains shapes and drawings, can I use Rich Text mode?

We recommend that you only use Graphics and Text mode if your document contains several shapes or diagrams or drawings. The Graphics and Text mode converts any geometrical shapes or tables or freehand drawings that are in your document. These items cannot be converted in Rich Text mode.

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I don't quite understand how to edit text converted in Graphics & Text mode.

Editing in this mode is not as easy as in Rich Text mode: click the text that you want to edit and that line of text appears in a box, where you can modify the text.

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How do I change the mode used for converting text?

You change the text mode in the Global Conversion Settings dialog box. If you want to use a different mode for just a portion of the document, create a conversion area.

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I have some text written in another language/isolated shapes in the middle of my document: how can I convert this?

Create a conversion area: make sure that the Add Conversion Area tool is active (this is active by default on the toolbar). Drag around the area that you want to specify: a dialog box appears in which you need to define the conversion options that will apply just to that area (i.e. a different language or style). When you start the conversion process, that area will be converted with the parameters you defined.

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I have noticed that sometimes two single words have been joined together in the conversion result. How can I avoid this?

Try simply spacing words more clearly when you write. Otherwise, if the two words are not common words, you can add them to the personal dictionary which will help with correct recognition.

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There is a section in my notes that I don't want to convert; how can I exclude that section?

To exclude some notes from conversion, make sure the Add Conversion Area tool button is active and select the portion to exclude. In the dialog box, choose the Ignore option for the selected area. When you make your conversion, that part of the ink will be ignored.

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Why are my notes converted automatically without giving me the chance to alter the settings used?

If you want to change the conversion settings before conversion, open the Global Conversion Settings dialog box (Conversion - Conversion Settings). If you want to see the settings every time you convert a file, make sure the Show this dialog box before each conversion option is ticked at the bottom of this dialog box.

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If I have a diagram in the middle of my document, can I still use Rich Text mode?

Create a conversion area around your diagram. Then the diagram will be converted in Graphics & Text mode but you can still convert the rest in Rich Text, using the Global Conversion Settings.

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Can MyScript Notes interpret maths equations?

Not at the current time, although it can recognize numbers and some basic mathematical symbols (+, -, x etc).

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Can I export directly to Excel or PowerPoint?

Currently, no. You can however copy and paste converted text from the MyScript Notes window into another application. Select the text and use the Ctrl+C shortcut.

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Can I export to Lotus Notes?

Yes, MyScript Notes is specially configured to work with Lotus Notes when you wish to export mail.

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Editing ink

Can you change the ink in the handwriting file?

Yes you can, with the MyScript Editor. This is an ink editor that shows you a graphic image of the ink that your pen or tablet has captured. You can modify the ink before conversion if you want to delete some sections, or remove some erroneous text or move some text on the page. Once you have changed the ink, click the Update button so MyScript Notes can take your changes into account.

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I have some scribbled out text in my ink file. How can I remove that?

Open your file in the Ink Editor and activate the Eraser tool. Rub out the scribbled text. If you need to move any text around once you have deleted some of it, select it with the Selector or Lasso tool and drag the selection to move it. Click the Update button to refresh the file and return to MyScript Notes for conversion.

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Can I copy and paste pieces of handwriting?

In MyScript Editor you can copy and paste ink within a document or from one page to another, copying it into the Windows clipboard (Ctrl + C) and then opening another ink file in the editor and pasting in the copied text (Ctrl + V).

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I changed some ink in the MyScript Editor, but I don't want to keep the changes I made. Do I have to update the file?

If you decide not to keep changes you have made in MyScript Editor, close the editor window without clicking the Update button and confirm that you want to discard your changes.

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Formatting text

Can I highlight text with colour?

You can highlight text converted in Rich Text mode with different colours, but you need to add the highlighting in the Ink Editor before the conversion. Open the page of notes in the Ink Editor (Conversion - Ink Editor). Activate the Highlighter tool button and drag over the text you wish to highlight. Close the Ink Editor, clicking the Update button to take into account your changes. Once you convert this text, the highlighting you added will appear on the converted digital text. This highlighting will stay with the text if you then export it to Word as a document.

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I like highlighting text but can I change the pen colour?

If you like, you can change the highlighter colour or the pen width: in the Ink Editor, click the small arrow to the right of the Highlighter tool button: activate the pen colour and width that you require and then use the pen.

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I highlighted some text in the Ink Editor but the highlighting disappeared during conversion.

You have no doubt converted in Graphics and Text mode instead of Rich Text. Highlighting can only be retained in Rich Text.

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My notes contain a lot of bulleted lists: will these be converted?

Yes, in Rich Text mode MyScript Notes can recognize bullets if they use one of these characters:

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I added bullets but when I exported as a text file they disappeared.

This is quite normal: the plain text format does not support bullets. Bullets will be retained if you export as a Word document.

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Languages and writing styles

What languages can I recognize?

The following languages can currently be recognized by MyScript Notes: English (US and UK), French, German, Russian, Dutch, Italian, Spanish, Portuguese, Swedish, Norwegian, Danish, Finnish, Chinese (Traditional & Simplified), Korean and Japanese.

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Can I cross out mistakes as I write?

Avoid scratching out or crossing over mistakes you make when you write with your pen: it is tempting and we all do it with ordinary pen and paper, but as a digital or capture tablet records all the ink strokes you make, your strikethroughs will also be captured! MyScript Notes will assume that these extra strokes are text and will try to convert them. It is a better idea to write the mistaken word again and simply edit the final converted text directly in MyScript Notes.

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I have very slanted writing: will this affect conversion?

If you have handwriting that is excessively slanted you may find that this causes problems with the recognition result. MyScript Notes cannot manage handwriting that is overly slanted: you could try creating an adaptation profile if your version includes MyScript Trainer. This may help with recognition.

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People say my writing is impossible to read. How can MyScript Notes convert it?

You would be surprised at what it can recognize. However, the recognition software is sensitive to certain types of handwriting problems. It is more likely to produce errors if your words and letters are spaced unevenly. It may produce errors if words have letters missing or are badly spelled. You do not need to change your whole way of writing, but a little care may make a big difference in your recognition results.

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Personal dictionary

When I write my company name, it is never recognized. Can I solve this?

Do not hesitate to use the personal dictionary. If you add to it terms and words that you commonly use, you will increase the chances of these words being correctly recognized. This is especially the case with proper names, terms, company names, business terminology and so on.

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Can I replace acronyms or initials by other words automatically?

You can also add an auto replacement if you frequently use abbreviations or acronyms. In the converted text, the short form will be replaced by the long form you specify (for example, always replace JB by Jim Brown).

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Training MyScript Notes

What does the MyScript Trainer program do?

This program can help train MyScript Notes to recognize your individual handwriting style. You will find that using a handwriting profile will significantly improve recognition accuracy if you have an unusual style or if you form some letters in an atypical fashion.

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Does MyScript Notes perform continuous training as I write, to better recognize my handwriting?

No, it uses a different method. MyScript Notes has already been trained with thousands of different handwriting samples for maximum versatility. If you have an unusual writing style and you find that you have consistently poor results, you can create an individual recognition profile in the MyScript Trainer program.

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When I try to do the MyScript Trainer program, I cannot get the correct amount of valid characters for the program to create my profile. What am I doing wrong?

Check the following tips:

  • Are you sure that you copied the whole list of samples? If you left some out, the results will be poor.

  • Make sure that you copied out both the alphabets and the symbols twice.

  • If you have crossed out too many things, the results will be poor (try correcting the ink in the MyScript Ink Editor before submitting the samples for training).

  • You have missed out some parts of your training samples when you uploaded the file. Check that the samples in the file are complete in the Trainer window.

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