Description - Services - MyScript - Vision Objects

Support

Accelerate time to problem resolution through technical and functional assistance on our products and customized solutions.

Vision Objects is committed to providing you with a complete support solution.

 

For professional customers: MyScript Builder Partner Website

MyScript Builder Partner Website is an online support solution dedicated to SDK and form solution integrators. Easy to access and efficient in helping you to find a resolution to your issues, the partner website offers 24/7 access to a wide range of support information.

Through your personal space you can:

  • Post messages and follow the resolution process
  • Access a FAQ space
  • Check the training calendar and subscribe for a training session
  • Download your packages and check for updates


For end-user application support: Application support website

Accessible from this website, you can contact our team for any product enquiry or post a ticket for technical support.

 

Professional services

Vision Objects provides development and integration services as well as third-party solution certification services prior to the release of MyScript-powered applications.

These services help Vision Objects’ partners in developing solutions that provide the best possible recognition accuracy rates.

Examples of such Development and Integration services include:

  • Consultancy in integrating handwriting recognition
  • Consultancy in the use of SDK tools
  • Code review
  • Development of custom recognition features
  • Consultancy in setting rejection thresholds in data validation tools
  • Development of on-demand data formats for vertical markets (such as healthcare, insurance, banking, automotive, education, etc)
  • Development of new languages

Training

Vision Objects offers training programs that meet your requirements making sure that you learn everything you need to succeed in building powerful handwriting recognition-based applications, depending on the chosen developer license.

Vision Objects proposes classroom training as well as virtual training for beginners and advanced developers.

  • MyScript Builder Standard Edition training course for beginners.
  • MyScript Builder Standard Edition training course for advanced users.
  • MyScript Form Solutions training course for beginners.
  • MyScript Form Solutions training course for advanced users.